Service & Support

We very carefully select which manufacturers we work with. Both Toshiba and Sharp will go over and above to ensure that any problems that arise are handled in a timely and professional manner. With UK based call centres and directly employed service engineers, solving printer issues is seamless and pain free.

As with all hardware, things do go wrong from time to time. One of the most important factors to consider when acquiring a new printing device is what happens when an error occurs. Malfunctioning printing devices can be a real source of frustration around the workplace. We believe that is our time to really show our mettle to a customer and get things up and running as quickly as possible.

Service & Maintenance Agreement

Every piece of equipment we supply comes with a service and maintenance agreement. This is the most cost effective way of keeping your print fleet in tip top condition and keeps you safe in the knowledge that a professionally trained engineer is just a phone call away.

What’s Included?

  • Toner
  • All Parts & Consumables
  • Call Outs
  • Labour
  • Support

What’s Not Included?

  • Paper
  • IT Support
  • Staples
  • Electricity
  • Wilful Damage
  • Accidental Damage (Fire, Theft, Flood – usually covered by your own insurance)

UK Wide Coverage

All our equipment can be delivered, installed and supported UK wide. No matter where you’re based you’re just a call away from a professional, friendly engineer.

Fully Inclusive Consumables

All original manufacturers toner, parts and other associated consumables are fully included in our service & maintenance contracts.

Professional Support

Our service agreements give you unlimited access to professionally trained support staff. Our contracts are inclusive of all call outs and labour.

Print Management Solutions & Software

The world of copiers and printers has developed far past simply printing, copying and scanning. In an ever digitised workplace, printing devices have had to evolve to fit seamlessly into the modern office. The manufacturers we partner with work tirelessly to develop intuitive software solutions to make document management simple and secure.

Learn More About Print Management & Software Solutions Here…

Any Questions? Contact The Team.

There’s No Such Thing As Stupid Questions. Only Stupid Answers.